Do Airlines do background checks on candidates?

Just like in any job, where you will be in a position of responsibility and dealing with members of the public, it’s normal for employers to carry out background checks. The reason for that is to make sure you are who you say you are, and that the information you’ve given throughout the process is accurate. From a safety point of view, checks like these are especially important – not only are you working in an environment where safety consciousness and following procedure is critical, but you will also have access to areas of the airport that are off-limits to the public.

If you have added or you have been asked to provide references (usually these are from your most recent previous employment), you also should know that the airline can contact them anytime to verify the details you have provided on your CV and application. Checking references is very common for any kind of employment application. The method of contact will differ from airline to airline, with some recruitment teams contacting referees directly by phone, and others asking them to complete a straightforward form or written statement based on their experience of working with you.

As safety is an imperative for all the airlines, your potential airline will carry out a criminal record check to ascertain whether you have any unspent convictions, or have had any convictions in the past which could affect your suitability for the position. Having a prior conviction can have an affect on the likelihood of you getting the job, especially if it’s related to your behavior or ethics. It’s important that you’re honest from the start of your application. If you’re found to be hiding something, your application could be instantly dismissed, even at this stage. Also, this is something that you may have to pay the fee for this check yourself, depending on which airline you’ve applied for.

Ladies and Gentlemen, I wanna share with you that not all the airlines carry out these checks, and candidates often find it confusing when they do. I absolutely understand that this can cause concern, simply because people don’t understand why they’re in place. My sincere advice to you is please don’t worry – the airline isn’t delving into your credit rating, or how much money you have in your bank. The checks are there as a further identity check, and to ascertain whether you’ve ever had any sort of financial difficulties which have resulted in legal action, such as bankruptcy or you are in current criminal court action.

When you prepare and send your Cabin Crew job application in to a potential Airline employer, it sets off a chain reaction. First, your Cabin Crew application materials are screened by the  Applicant Tracking Systems for specific keywords that assess your qualifications and requirements. It’s imperative you use the keywords which you can find in the job description on your CV. I have well explained the way how you can do that in the following video:


Then, if the ATS deems that your application acceptable, an actual human from the Airline will review your application to see if you are a suitable candidate—and then something else has started happening and it is a form of background check. Not only is the information on your job application being verified, but Airlines nowadays are also checking you out online to see what else they can find out about you.
New statistics say that  70% of the Airlines are screening candidates on social media. They’re reviewing your LinkedIn profile, your Facebook page (to see what’s public and what’s not), your tweets on Twitter, what kinds of pics you like to post on Instagram and Pinterest, and so on. Anything slightly objectionable on any of your social media sites can cause you to not hear back from the Airline.

There is a belief that your “outer you” reflects your “inner you”. If you look untidy and sloppy, it is presumed that you will do untidy and sloppy work. Here comes my believe that the First impression comes much earlier than your actual meeting with the recruiters. Looking good and dressing appropriately are  key elements and provide higher level of confidence as well as your chances are raised up higher when you will be seen as someone that definitely can be good Brand Ambassador of the Airline. “Confidence equals security equals positive emotion equals better performance,” says Tony Schwartz, the author of Be Excellent at Anything: The Four Keys to Transforming the Way We Work and Live.

As monied above, your private presentation on your Social Media can take you right to the centre of things.  Being observed as potentially confident candidate can give you good looks plus good grooming; but that is not all.  Confidence means that when you are faced with an awkward situation, which is something very frequent when flying, you should not get anxious and you should be able to accommodate yourself to unexpected conditions.  Confidence in other words means to be self assured always especially while dealing with an airlines customer.

Ladies and Gentlemen, the universal role of Cabin Crews is the same no matter which airline we would talk about. You should always know that every airline wants to be unique, but when it comes to grooming and appearance they are all demanding. This is part of personality type that they are closely zooming. So, there are common basic qualities that all airlines look for in their candidates and I am very sure that as candidates, you all know them very well.

To end this blog post, I wanna share that you all should not be scared at all. Rather, you should feel motivated to start working on your image and start building your personal presentation on Social Media the way it will look impressive to potential employers.

Best of luck to you all.

Don’t Make a PERFECT CV, Make a PERSONALIZED CV!

If being a Cabin Crew has been your childhood dream
If flying the high skies working 30,000 feet above ground level has been your dream job
If traveling, meeting new people, learning new skills has been something you’ve always enjoyed

Then you might be the best person for the cabin crew job IF you have a well-written CV

It doesn’t matter how great your personality is
It doesn’t matter what you’ve achieved in your student or working life
It doesn’t matter how hardworking you are
You can have all of that but it won’t matter

If you don’t know how to communicate clearly through your CV
Because without a great CV, you don’t get called for an interview

And without an interview, you can’t get that dream job. And that is why we have created this
CV Makeover Course

As an ex-cabin crew and trainers from Singapore Airlines & Qatar Airways, Nidhi & I know what international airlines are looking for in their cabin crew.

Your first milestone in clearing your cabin crew interview, is to make sure you get called down for the interview.

And for that, your CV must ‘Dress to impress’

In this course, we share the secrets that you can’t find on our YouTube Channel so what are you waiting for?

Who this course is for:
Freshers
Experienced Candidates
Aspiring Cabin Crew Individuals

After completing the course, you will have a chance to share the CV with Nidhi Belani. Follow the details provided at the end of the course!
The course is available on Udemy and they have promotional prices hence there is no fixed cost.

Click on the image above and get started now!

Qatar Airways Cabin Crew recruiter told her: “You’re perfect for this role”!

It was a random hour of the day when I grab a moment to check my Email that I get regularly on info@excrewnextcrew.com . In todays blog post, I will share with you the remarkable Email and will do that with one and only reason: To let make you inspired by the other candidates in perhaps, other parts of the world where you are at this very same moment as you are reading my text. To keep the privacy of the individual that has send me the Email, I am going to change her name. The Email stated the following:

Dear Madam, 

I hope this message finds you well. First of all I would like to thank you for your support regarding cabin crew associated knowledge. 

Thanks to you I secured a position as a cabin crew with Qatar Airways last year in Poland. Believe me or not but with your guidelines I managed to hear ‘’There’s nothing we could change about you. You’re perfect for this role’’ at the end of my final interview from the main recruiter. I was honored to hear such words from the experienced Qatar Airways associate. Also during the final interview I already found out that I was accepted by them as after answering the questions, the recruitment associate told me ”In 2 days you will receive a link to upload your photos” (and yes, it was a statement which turned out to be true 2 days later). It was a very uplifting and wonderful feeling indeed. 
I think that it is good to know and spread knowledge that hard work pays off. I worked very hard with your support preparing myself within 6 months for this one day. In fact during my first attempt I was rejected after the final interview so the day I finally got a job was a blessing. 
?Unfortunately/fortunately? because of corona I did not fly to Doha even if I already had a DOJ. I decided not to give up and have been concentrating on my growth as much as possible. I successfully graduated from University and accomplished A1 language level in Arabic with a certificate. What is more, I developed a huge passion for recruitment and human resources. Therefore, I have enrolled in Master studies – MBA Human Resources this year. I have been working for Amazon Corporate Services since July 2020 and also perform interviews there. So I am not only thankful for you because I secured the job with QA but I also developed a new passion thanks to you being an inspiration on social media. I strongly believe in role models in our lives and I appreciate when experienced people influence my development path as you did it.
Now my biggest dream and goal is to become ……….. For the purpose of keeping her text private, I will not share the end of her message as it is something related to her future plans and I think I should absolutely respect the privacy of the same.

Ви благодарам! (In Macedonian language means: Thank you. She showed very hight Cultural Intelligence level with this simple gesture).

I am looking forward to hearing from you. 

Regards, 
*****

Here are some of the sentences that I would like you to pay attention as a reader and think about:

*I think that it is good to know and spread knowledge that hard work pays off;

* I worked very hard with your support preparing myself within 6 months for this one day. In fact during my first attempt I was rejected after the final interview so the day I finally got a job was a blessing

*Because of corona I did not fly to Doha even if I already had a DOJ. I decided not to give up and have been concentrating on my growth as much as possible. I successfully graduated from University and accomplished A1 language level in Arabic with a certificate;

*I have enrolled in Master studies – MBA Human Resources this year. I have been working for Amazon Corporate Services since July 2020 and also perform interviews there. So I am not only thankful for you because I secured the job with QA but I also developed a new passion thanks to you being an inspiration on social media.

Now let me ask you: Isn’t this a life path that we all could and love to follow? Isn’t this a story that we all should be inspired from? Isn’t this WHAT I TALK ABOUT ON MY SOCIAL MEDIA LEARNING PLATFORMS?

No 20$ webinar can make this rewarding feeling that I have at this moment cause what the Universe gives me as a reward every single day of my life comes from what I give out there. Thank you all for being part of our EXCREWNEXTCREW army and until our next victory, we are going to stay engaged on my Social Media Learning Platforms.

How to create THE BEST Cabin Crew CV?

Before we start, I want you all to understand that there is a huge difference between CV and Resume and that understanding these two terms is crucial, especially if you are “fresher”. A CV (full form Curriculum Vitae which in Latin means “course of life”) is an in-depth document that describes the whole course of your career in full detail. It’s usually two- or three-page long but can just as well be laid out over 10+ pages, if necessary. A Curriculum Vitae contains details about your education, professional career, publications, awards, honors, and other achievements. On the other hand, a resume (or résumé, from French “to sum up”) is a short, concise document used for job applications. The purpose of a resume is to provide the recruiters with a brief overview of the candidate’s work history. A resume is targeted at a specific job and one to two pages long. If you are choosing a career in the Aviation Industry somewhere in the Middle East and especially if you are a “fresher”, then you certainly need more than one page and you should focus on preparing a CV and not a resume.The HR teams of the Middle Eastern Airlines would want to know and get more information about you and in a highly competitive job market, you definitely wanna be noticed and offer more. Many Cabin Crew consultants wannabes, due to lack of knowledge of course, do not clarify this with you. However, it is crucial to know and this is how your mind set for preparing this document will be correct from the very beginning.

Your CV should be divided into thematic sections (e.g. work experience, education, skills), which may vary from case to case. You will find literally hundreds of different formats for CVs. The form is highly flexible. Be sure to create your own thematic sections according to your own needs and in this case you should focus on the Cabin Crew job.

Your CV should work in reverse chronological order. It is usually not signed. The sections of a CV may be:

NAME, ADDRESS, CONTACT DETAILS

OBJECTIVE (short cover sentence)

PERSONAL DETAILS (but see below)

EDUCATION: RELEVANT UNIVERSITY COURSES

WORK EXPERIENCE or PROFESSIONAL EXPERIENCE PROJECTS

KEY SKILLS

LANGUAGES


ANY ACHIVEMENTS OR AWARDS

HOBBIES


REFERENCES

I have well elaborated this sections in the following video:

I have a full playlist on my Youtube Channel related to CV preparation. Please have a look:

Share all you comments bellow. Thank you.

Shop KNOWLEDGE

Investing in yourself is one of the most profitable investments you can ever make. It yields not only future returns but often a current pay-off as well.

The surest way to achieve a better quality of life, and be successful, productive, and satisfied is to place a priority on investing in both personal and professional growths. The effort you put into consistently investing in yourself plays a large role in determining the quality of all your job applications now and in the future.


Improving your skills doesn’t always mean investing in higher education, though that’s surely an option, and perhaps a necessary one depending upon your career field. Investing in your knowledge and skills can take many forms. And here is one that provenly WORKS 100%. At Success Talks you will learn that expanding your level of knowledge and skill isn’t limited to the cabin crew job and doesn’t necessarily needs to be formal. There are many “skill investment” avenues.

Get access to all the WEBINAR here:

Do follow Nidhi for all the AMAZING content she creates:

https://www.instagram.com/belani.nidhi1/

And CHECK her QUALITY content on Youtube:

https://www.youtube.com/user/belaninidhi

Thank you for reading this blogpost. Share all your comments bellow.

Can Cabin Crew teach you about Customer Contact, Teamwork and Leadership?

The Aircraft is a limited space where the Cabin Crew and their customers meet and are interacting with each other. During that interaction we encounter conflicts and misunderstandings and these type of situations are found in other areas of the world of work. It is of utmost importance to know how that interaction takes place. Indeed, this strongly depends on the skills and performance of the Cabin Crew, who at best must anticipate and de-escalate challenges and at worst solve them immediately and without help from the outside. This calls for the highest level of personal and interpersonal competence with all the consequences.

So, what can aspiring Cabin Crew learn from the very experienced Cabin Crew that have been in a leadership role in the Aviation Industry?

As a reader, and as Master Student in Aviation Management in Germany, I came across the MOST VALUABLE literature that all the Aspiring Cabin Crew should have and it’s called: BREAKTHROUGH. Most of you reading this blog post have been researching about some literature that can help you become Cabin Crew and maybe some have even bought some books, but honestly speaking to me, all I have seen is very very “DRY TOPICS” that are basically copy-paste in terms of content and information. BREAKTHROUGH is level up from all have read so far. It is mainly recommended for managers and employees, however the knowledge that you will find there has been calcified as food for thought and helps the reader in building something as practical bridge between self-leadership and team- leadership as well as an insight in the the collaboration of teams and the interaction with customers. I particularly love that the human factor is always in the centre of the attention of the author. This book teaches THE MOST IMPORTANT thing a candidate should posses. It’s called an ability to build and maintain true connections in the digital age and understanding how essential that is, in order to be successful in teamwork and customer contact and thus an important differentiator for all the Airlines. BREAKTHROUGH is for all Cabin Crew candidates that aim to increase their individual impact during the recruitment process and further more, during their flying career.


While reading this book, you will encounter that each chapter begins with exciting real life story that happened at a certain latitude and longitude and an altitude of 30,000 feet. As a reader of this book, you will be able to directly recognize parallels to your life and most importantly, you will be able to track down problems faster in future and find new solutions. If you want to increase your professional and personal effectiveness, this book is a must read for you. This is how you will be able to answer ALL THE CABIN CREW INTERVIEW QUESTIONS!

My full review on this literature is here:

Here are few words about the Author of this book:

One of the most extraordinary biography that you would read. There are exciting milestones in the same, including a seven-year employment as a former Swissair Cabin Crew.He has been in the worldwide leadership and training of cabin crew, and in contact with international customers at 30,000 feet, and has been able to experience first-hand how important a high level of personal and interpersonal competence is for effective human interaction. Additionally, he has many years of professional experience in various management positions and as a team leader and trained caregiver in accidents and other extreme situations.

Thomas Gelmi has been an executive coach for almost two decades. He is a facilitator, and sparring partner that supports leaders and teams in their development at various levels and in numerous industries. He focuses on developing PERSONAL and INTERPERSONAL competences in leadership, teamwork, and customer contact. And this is why he is my FAVORITE AUTHOR of all. Please be informed that HE IS NOT CABIN CREW CONSULTANT. You may find more about his work on his website https://www.thomasgelmi.com/en/

You may order the book using the following link: https://www.amazon.de/-/en/Thomas-Gelmi/dp/3982017025

Here is some testimonial for the recommendation:

THE MOST IMPORTANT Cabin Crew CV guidelines for 100% SELECTION

When it comes to applying for the Cabin Crew job, your CV could be just the ticket to get you that initial foot in the door and secure an interview – but how do you ensure that your CV is added to the interview pile rather than being completely ignored and rejected?

Putting together a successful CV is easy once you know how. It is of utmost importance to know that you should COMBINE all your skills and experience and tailor them to the Cabin Crew job that you’re applying for. But what happens if you don’t meet the right criteria? Well, I do believe that this blog post contains crucial tips to help you in creating a successful CV and securing your first (or next) job as a Cabin Crew.

When writing your descriptions of your tasks and responsibilities, its is absolutely IMPORTANT that you use something called: POWER VERBS. Here are some examples of action/power words that you could use and before I share them, please have in mind that you should use words which match the job description for which you are applying – so write the according to the job description.

The following words belong to the POWER VERBS category: Achieved, Analyzed, Assessed,Administered, Arranged, Advised, Budgeted, Co-ordinated, Calculated, Completed, Created, Controlled, Conducted, Designed, Developed, Discovered, Distributed, Increased, Instructed, Explained, Examined,Evaluated, Managed, Monitored, Organized, Promoted, Recommended, Responsible for, Researched, Represented, Reformed, Resulted, Planned, Selected, Sold, Solved, Supervised, Taught, Tested, Trained, Welcomed,

To share you the reason why I suggest the above mentioned, here is one example: Please have a look at the difference between the two sentences:

  1. “I was in charge of a sales team that hit all its targets”;

2. “Directed and trained as part of sales team that surpassed their targets”.

In the second sentence you are able to observe and see much stronger description that gives a more immediate picture of the tasks. Start the descriptions of your past experience like this for impact and strength. And do not forget that while doing that, you should always have in mind the applicant tracking system. Here is a detailed video on the same:

Let’ talk about something that I don’t think anyone has shared it with you before and that is the NUMBERS IN YOU CV. Using numbers in parts of your CV is necessary, but there are very important differences in numbers that you should be aware of.

I would first like to mention the DATES. Please be aware that dates are written differently in many countries. While most of the world will understand 04.03.2021 as the 4th of March, in the US this is the 3rd of April. It is best to use the word for the month to avoid confusion. In the list of past jobs and responsibilities in your CV it is possible to abbreviate the months, for example,
1 Jan 2019-12 Dec 2020, Sales Assistant: Supported sales manager at Company XYZ

When it comes to showing/emphasizing your success, you may certainly use numbers in your task descriptions to emphasize your skills and your success. For example: * Directed and trained as part of sales team that surpassed targets by 150%. What I would like to highlight is that you are aware that there is a difference between numbers in English and other countries for instance. To avoid confusion make sure you use the English version of numbers to show your success. Commas and decimal points are used differently in each language. For example, In German, 1,000 + 2.000= 2.001 (two thousand and one) and in English, 1,000+ 2.000= 1,002 (one thousand and two). So please make sure that you use English numbers to avoid confusion and to provide the correct information.

Please AVOID PRONOUNS. A pronoun is a word that takes the place of a noun. For example, I, me, he, she, herself, you, it, that, they, each, few, many, who, whoever, whose, someone, everybody, etc. In the following example:

  1. “Directed and trained a sales team that surpassed their targets by 150%”;

would become,

2. “Directed and trained a sales team that surpassed targets by 150%”.
This can be difficult for second language speakers like me for instance, as this form of writing is not very common, but it is a style of writing which is more direct and certainly creates MORE IMPACT!

I would like to advice that you USE THE CORRECT FORM OF THE PAST TENSE. As you can see in the above examples, past tense verbs are used to start the task/ experience descriptions. Make sure you use the correct form of the verb and check if it is regular or irregular before you start writing. If you are still doing the job, it is possible to use the present tense.

Last but not least, PLEASE REVISE AND EDIT your CV. Handing a CV full of mistakes is not a way to get any job, so reread your CV as many times and if possible. There are two playlists on my Youtube Channel that are decimated to the CV PREPARATION and they have helped thousands of candidates to secure the job at 40 000 feet:

&

Thank you very much for reading this blog post.

You may share with me all your questions on: info@excrewnextcrew.com

Cabin Crew TRAINING FEES

Are you excited to meet your chance to travel the world? I know you are and let me tell you something: You aren’t alone! There are thousands and thousands of candidates just like you. However, what I want you to know is that you need an advantage to be hired.

Working as a Cabin Crew is a great opportunities to travel the world for free, and in overnight cases, get free hotel and meals.  But is’ SO MUCH MORE THAN THAT! You will be able to build long-lasting relationships and develop valuable customer service and life-saving skills. In this blog post I will help you learn what you’ll need to do to start your Cabin Crew career.

Yes, Training Matters!  Every day, the recruitment officers have a chance to choose between those who are trained and those who are not.  Just take a guess who gets the interview?

My Social Media Learning Platforms for Cabin Crew provides many advantages to landing your dream job and getting hired in the very high competitive environment that we are right now.  Airlines are slowly starting the recruiting for many departments and this is great opportunity to actually prepare and get some insight. Here is a simple format that I suggest and have most of it elaborated on my Youtube Channel:

  1. Learn the requirements :

2. Assess your SKILLS:

3. When you have NO EXPERIENCE/ You are FRESHER:

4. Research for jobs:

Over here I suggest that you use all job search resources and research companies. Schedule yourself informational interviews and network regularly. This will allow you to straighten your confidence and apply with ought hesitation.

We come to an important point over here and that is your experience and the training fees. If you don’t have any prior experience, then some trainings can help you get a foot in the door. Cabin Crew do so much more than just serving food and beverage. A lot can happen in the air and you want to be prepared to deal with anything that may come up. It’s very good if you learn the flight regulations, job responsibilities and different airline standards. Cabin Crew are trained to handle emergencies and keep passengers safe. Aim to learn and develop skills in first aid, security, evacuation methods, and aircraft safety procedures. This is why I have prepared the following Youtube video:

Having training or experience with a flight attendant training school gives you a serious advantage over your competition and shows airlines that you’re committed to your career path.

Cabin Crew jobs are one of the highest demand jobs a person can apply to. There are hundreds of bits of information and steps in the hiring process, therefore, it is best to have some idea about what are the Cabin Crew trained during their flying career so the same can be your guide that will help you successfully gain knowledge and get through the hiring process to land your dream job.

Thinking about doing it on your own? YOU ARE SMART! YOU CAN DO IT! I am here to help you!

  • Airlines will not take long time to start the hiring process, and we have seen that low cost careers have already started;
  • Intense Competition. I have estimated that recruitments will be harder and more selective, therefore the KNOWLEDGE IS THE KEY TO SUCEED;
  • Get Hired with ME! My Social Media Platforms provide you Cabin Crew Aviation Knowledge;
  • On my Instagram account you may see how candidates are able to make it :

Last but not least,

do apply for jobs you are interested in even if you only meet some of their requirements, please. Depending on the position, employers might hire motivated candidates that learn quickly and provide them with skills training on the job. If you meet a portion of the Cabin Crew qualifications or any other job’s qualifications, but believe you can still succeed in that role, please do apply. Do have in mind to include examples of your work ethic and ability to learn new skills in your CV. Emphasize how your goals align with those of the company you are applying for.

Wishing you all very best of luck. Share all your questions with me in a comment below or Email me on info@excrewnextcrew.com

How Covid-19 will change the Cabin Crew recruitment process

The world is still facing uncertainty in all industries, icluding the Aviation. Recruting is no exeption in this. How has this global health crisis changed the Cabin Crew recrutment process, and how will the talent acquisition recover when this is all over? 

Tooday’s , more than ever, we live in something called “ an online world”. One very important fact that I wanna mention is that for us as humans, isn’t feasible anymore to process all the hundreds and sometimes thousands of CVs in response to diffrent job applications. This is why softwares are now doing it instead. This is the Applicant Tracking System that I have elaborated in one of my Youtube videos. In order to know how your CV is shortlisted and how to meet the criterias, do have a look on the following video: 

Indeed, thanks to Covid-19, there are even more digital changes ahead. 

The nature of the work of the recrutment teams has been reshaped in front of their eyes. We are all whitnessing that the Airlines, mainly low cost once, that they streamline the recruitment process in order to make more efficient hires through data-driven processes and solutions. With this transformation, many airlines have presented themselves as agile organisations that are ready to adapt to the rapid evolution of technology.

Covid-19 has accelerated the digitisation of all the aviation workforces, driven primarily by the need to adopt different strategies. 

The Zoom and Microsoft Teams have replaced the open days that the candidates used to attend. And so few stages after that.
I have well elaborated this topic in my Youtube video called: “HOW COVID-19 WILL CHANGE THE CABIN CREW RECRUITMENT ?” Here is the video: 

Ladies and Gentlemen, it is of utmost importance that you develop and straighten your  ability to embrace and effectively manage the challenges that are thrown at you. If you focus on the four components that I embrace HEALTH, HAPPINESS, KNOWLEDGE AND STRAIGHT, I don’t see any reason why you should not only secure a job at 40 000 feet but also become remarkably more knowledgable and stronger.

Please be ready to be enrolled in the new normal standard called: THE VIRTUAL RECRUITING!

Many are hesitant when it comes to video interviews. My sincere suggestion is that you are as professional as in a normal interview. It is of utmost importance that you are prepared with the Cabin Crew job requirements, and all that it takes to become Cabin Crew. Remember to have in mind the time zone when your video interview is sheduled as there might be a difference. Be prepared for the video interview and pay attention to your grooming, choose the place where you will be sitting and mostly do eliminate distractions from your surroundings. I have also prepared a video in chi I have shared which POST COVID-19 INTERVIEW QUESTIONS you might encounter. here is the video:

Thank you for being valuable reader to this blog post. Should you have any comments or questions, please do not hesitate to share them in a comment bellow.

Qatar Airways Cabin Crew FAVORITE GROOMING OFFICER

Samina


“Soft on the people and hard on the problem”

If you come across someone that worked for Qatar Airways for quite some time, (we usually called seniors “fossils”, and of course not in a negative sense of the word, but as a synonym of long flying career and experience ), they will very easily recognize the lady in this photo.

Samina left Qatar Airways holding the title “MOST LOVED AND LIKED GROOMING OFFICER”! I had the pleasure to interact and work with her a lot of times and taught me very important lessons. She taught me how to be positive to others, nice, and how to build an honest and productive work culture.
With all the flying hours I have spent in the air, having such experience and knowledge from her has helped me to adapt easily and contribute towards making our work environment a place where people treat each other in a nice, respectful way while being constructive and supportive. This has made my flying experience with Qatar Airways a place that I enjoyed working at.
Let me share my subjective experience and take you on one journey back in time.
I was flying for nearly 9 months when I went for my first long vacation back home. In 2010 Qatar Airways was not flying to Macedonia 🇲🇰 yet (my home country), and also the regulations for leaving Qatar as your base were different. We were entitled to do that once our probation period of six months was over. Of course, all urgent matters were a different story, nevertheless, my vacation as pre-planned was nine months after joining Qatar Airways. And the story is the very same as many crew. I have not been home for a while and my mom cooked an 11-course meal per day 😁, so I GAINED WEIGHT 😃.
When I came back, my uniform was indeed tight. Somewhere down the line, I was hoping that on my first flight after my leave I can get away with that, but my responsible personality made me go earlier to the operation center before my Paris flight and report this to the Grooming officer. And the Grooming officer on duty was the lady in this photo. After our discussion, we both agreed that I can not operate the flight, so I WAS OFFLOADED.
To make the long story short, that issue has not affected any of my future career promotions. In one year and seven months, I was promoted to Cabin Crew in the Premium Cabin. There is something important that I have learned from that scenario:
It’s of utmost importance to do our job according to the standard operating procedures, but at the same time it is also  important to be nice.” 
Even on that occasion, she continued being kind, compassionate, inclusive as well as straight-up, and just so good to me and what was the matter.

Strengthening my negotiation skills as a leader, as part of my Master’s literature, I read Fisher and Ury, Getting to Yes. And I came to the point where now I completely understood her style. Fisher and Ury say: “be soft on the person and hard on the problem”  and Samira was doing the very same thing at that moment. She was doing her job but was nice to me and that didn’t bother me at all. I firmly believe that you don’t have to be aggressive or nasty to get what you want at work, and in this case, it was to make me accept the reality and understand that there is no other solution available. Yet, there are people, and I am very sad to share, that even today, they act inappropriately while doing their job.
Ladies and Gentlemen, being nice is one of the most important skills in our careers and is a critical factor in all our successes.